About Me

Resume

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David J Ceremuga
8 Julius Circle
Taylors, SC  29687
(864) 989-0661
Email:  david@ceremuga.com
Website:  http://www.gvlonline.com

SUMMARY
Over 20 years experience in high-technology environments working in technical support, customer service, development, marketing, and sales.  Possess a high level of expertise in business development, system solutions, web technology, technical training, level III support, computer troubleshooting, web development, and project management.  Extremely quick to learn and a self starter.

EXPERIENCE
ACENTRON – Greenville, SC
Web Design / Contract Position
August-September, 2009
Assigned to complete the design and formatting of company website.  This included extensive use of M.S. Visual Studio, Ektron (CMS), and Photoshop.  Main responsibilities were to get the code to display properly as dictated by Marketing and the supplied storyboarded site design.  Manipulated site through CSS tags and some .NET coding.  Create a new website and migrate data to new format.  Create all graphics, layout, coding, SEO, and accessibilities testing.  Extensive use of Photoshop and Dreamweaver, along with some FLASH and JavaScript.

GREENVILLE TECHNICAL COLLEGE, Greenville, SC
Technology Solutions Specialist  / IRC I
2001 - Dec. 31, 2008
My responsibilities included:  Providing technical support for IT as needed by faculty and staff, supporting over 900 users; Research and development of new technologies; Implementing  a college wide information Intraweb website;  Creating and managing departmental internet sites for both the internet and Intraweb;  continually researching new ways to market the college with emerging technologies and ensuring college compliance with ADA standards and best practices including SEO.  My qualifications also include the following:

  • Providing top level technical support for all branches of the college; the ability to logically think through and troubleshoot most problems that occur from the servers, through the network, to the desktop computers in an Active Directory environment. 
  • Computer hardware and software troubleshooting, testing, evaluation and support.
  • Creating technical and end user documentation.
  • Performing testing and evaluation of college ADA compliance for web, video and audio practices.
  • Developing documentation for all aspects of our computer infrastructure, desktop applications, desktop policies, network layout and technical procedures. 
  • Developing web technologies, iTunes U, CMS, and dynamic (rich) content.  Work with Ektron (CMS) and Visual Studio. Implement and maintain new Technology in marketing initiatives such as LiveChat support. 
  • Design, create, and maintain Intranet websites for various departments and individuals with current news and information as required; use graphic design programs to develop visually pleasing and functional websites; the extensive use of HTML, CSS, XML, and VisualBasic.NET using Visual Studio and Dreamweaver.
  • Actively troubleshooting and taking corrective action on problems with Policies and/or Security.
  • Designing and testing the implementation of the Active Directory infrastructure for the desktop clients.
  • SEO Optimization

BRADLEY COMPUTER SERVICES, Inc., Taylors, SC                                                                             
President
1993-2000
Responsible for creating a business plan and starting the business; acquiring new accounts to sell the services being offered; create and maintain business relationships to increase sales; design a company website; specialized in Y2K solutions.

  • Started a business based on the need of businesses to test and upgrade software and hardware to meet Y2K standards.  The sole purpose of the business was to specialize in the Y2K upgrade field. 
  • Built a customer base through a reputation of reliability and integrity. 
  • Sold approximately One Million dollars in equipment and services while maintaining customer satisfaction. 
  • Performed all sales and services as the sole employee of the company. 
  • Designed and implemented websites for companies with the use of graphic design programs and HTML editing.  Set up web hosting for companies that desired a web presence.
  • Upgraded and installed complete network solutions including Lantastic, Novell and Microsoft NT4.  Installed network infrastructure which included switches, routers, wiring as well as programming of the switches as needed by the customer. 
  • Custom built many servers and hundreds of workstations working as a team with the customer using their specifications and my recommendations.
  • Held training for customers on the use of desktop applications and utilization of network resources.

PEOPLE’S COMPUTERS, Greenville, SC                                                                           
Regional Service Manager
1987-1993
Managed all service departments including implementing policies and hiring technical staff.  Provided top level support to the store service managers.

  • Established a competent and professional service organization within the company.  Interviewed and hired the best candidates to accomplish the goal of providing superior customer service.
  • Provided revenue goals and leadership to the service managers.  Set goals based on company expectations as to where the service departments should concentrate resources for increased revenue and growth.
  • Provided the technical expertise needed to support the Service personal when dealing with matters that were beyond the ability of the service department managers.
  • Trained Service Managers and Technicians on technical matters regarding computer hardware and software including: Operating Systems, Office Applications, System Administration and network troubleshooting.
  • Started career with People’s Computers as a Service Manager and worked my way up to the Regional Service Manager.

CERTIFICATIONS
Ektron (CMS) Developer
Microsoft Certified Professional (MCP)
CompTIA A+ Certified
CompTIA Network+ Certified

KEY AREAS OF EXPERTISE
Marketing and Sales
Business Development
Developmental Training
Web Development
Web Marketing
Graphics Design
Customer Management
Technical Support
Logistics and Personnel management
MS Windows XP and Office (All Versions)
Computer hardware (All areas)
Active Directory
Website Design and ASP
TCP/IP and Network Management
Scripting (Kix and vb)
Computer Hardware
Group Policy Management